GitHub And Andela: 8 Years Of Empowering Teams

From customer support to innovative development, we’re the seamless extension of your team that reduces lead times, accelerates projects, and drives measurable results. We’ve helped 12+ GitHub teams get connected to quality engineers through outsourced projects and staff augmentation.

Hire Talent Now

Extend your team's success. Discover our solutions.

We don’t just provide talent — we deliver proven solutions that enhance GitHub’s capabilities.

Skill Gaps

Access qualified talent with the specific skills you need, ready to contribute from day one.

Limited Capacity

Scale your workforce up or down on demand with a flexible model tailored to your needs.

High FTE Costs

Pay only for the skills you need, when you need them, saving on fixed in-house costs.

Customer Demand

Meet SLAs consistently with our embedded technical talent providing quality support.

Your team's success is the heart of our partnership

Hiring Efficiency

680
hours saved

Hiring time reduced from 19 weeks to just 10 days, streamlining efficiency for the Expert Services Division.

Process Improvements

96
% faster response time

Optimized customer support processes with custom scripts, drastically enhancing partner support efficiency.

Cost Savings

50
% cost reduction

Cut cost-to-hire for engineers by half through precise talent matching for Client Partnerships & Expert Services.

See how we’ve worked with the Managed and Expert Services division

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A selection of what we've achieved together

Support Process Optimization

Data Engineers and Analysts implemented custom scripts, cutting response times by 96% and transforming efficiency.

Global Services Expansion

Full-stack and DevOps Engineers scaled support across multiple time zones, ensuring seamless global reach.

Co-Pilot Innovation

Full-stack Engineers and AI specialists boosted trial-to-paid conversions, exceeding targets by 108% with innovation at the core.

Enterprise Client Support

Technical experts onboarded and supported enterprise clients, collaborating directly with the GitHub Services team.

Strategic Project Delivery

Dedicated Project Managers guaranteed seamless execution and timely delivery, ensuring projects meet every deadline.

What GitHub teams are saying

Our tailored solutions continuously remove obstacles, driving enhanced capabilities across 12+ GitHub teams.

What’s most surprised me when working with Andela is the level of talent that we get in a very short period of time.”

Mark Schaefer
/
Sr. Director of Worldwide Partners

By partnering with Andela in this outsource model, it’s helped reduce administrative challenges in our contracting business and we’ll be able to service those engagements faster.”

Gia Robbins
/
Senior Delivery Manager in Expert Services

Andela brings a lot of skills to the table both from a project management and project leadership perspective all the way to technical delivery. That technical capability was really clear and extremely impressive.”

Scott Carlton
/
Sr. Director of Expert Services

Aligned with GitHub’s strategic priorities

Enterprise Growth & Support

  • Proven integration with GitHub’s support model across four continents, ensuring global consistency.
  • Extensive expertise in GitHub’s tools, processes, and enterprise client needs for optimal solutions.
  • Seamlessly embedded teams providing tailored support for efficient client onboarding.

Operational Excellence

  • Specialists fully aligned with GitHub's culture, tools, and delivery standards for seamless integration.
  • Comprehensive onboarding matching GitHub protocols — from setup to process training.
  • Proven delivery methods designed to align with your team's development practices.

Platform Scale

  • Global technical support teams providing consistent service quality and operational stability.
  • Dedicated engineers ensuring enterprise-grade reliability and seamless scaling.
  • Custom solutions tailored to meet complex enterprise workflow requirements.

Your trusted engineering partner for 8 years and counting

See how we extend support, accelerate delivery, and drive success for your team's most critical projects. Our tailored approach scales capabilities, streamlines operations, and ensures you achieve your goals faster.

Anine Ward
Dedicated Client Partner
Salwa Abdallah
Sr. Client Success Manager
William Janetos
Associate Client Partner