Enhancing a Large Legal Firm's Workflows by 99% with an LLM-Powered Chatbot

The largest personal injury law firm in the U.S. sought to innovate their legal discovery process by integrating AI with Salesforce to make information gathering more efficient. They sought a proof of concept (POC) that could demonstrate AI's potential business impact. ​

In just two weeks, Andela's engineers developed a Salesforce ChatBot MVP capable of searching through 2,000 documents, extracting essential information, and auto-filling email templates for legal communications. ​

The implementation drastically reduced the potential discovery time by 99.9% from 5 business days to 10 seconds, showcasing the transformative potential of AI in legal processes and setting a new standard for technological adoption in the legal sector.​